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Mobile CRM is focus for providers and users of Walldorf / Nurnberg, September 29, 2011 – at the CRM-expo solutions for mobile CRM back also more and more in the spotlight. The ecenta AG is therefore in this year at the trade fair for CRM in Germany with mobile services for iPad”before including a new solution for mobile CRM service. Only a few weeks ago the software and consulting company of SAP was mobility by Sybase as CBI partner for SAP”award. The programmes of collaborative business initiative (CBI), which are used for growth, contain a joint go-to-market approach between qualified partners and SAP to work together successfully in the long term. In Hall 12 at the SAP stand E22 the ecenta AG on the 5th and 6th of October presented in the Exhibition Centre Nuremberg. The soaring demand for mobile CRM solutions resulted in the past few months that we have even more intensely dealt with projects and developments in this area.

It makes us managed successfully pioneering projects to complete and to develop at the same time pioneering solutions and services, reported Dr. Thorsten Wewers, Managing Director of ecenta AG. At the CRM-expo we will now present a new solution the audience, where we bring together the rapid spread of the iPad as a business tool and CRM as a major application for mobile workers.” Core of mobile CRM solution for the iPad is an issue resolution management, allows users to create service requests or edit. This solution is especially interesting especially for staff in the field, covering stocks, or even damage. It is also possible to register the inventoried materials or even goods with a bar code reader and so clearly to identify. You can also if necessary the mobile camera damage record and append the service ticket. So ecenta’s solution reduces the error rate in the mobile data acquisition and accelerated information processing.